IBM "Advanced partner"
SERVY Solutions
All companies communicate …
... But not all as simply and effectively
and this is not only a question of resources !
Although some have adopted the multi-channel unified messaging,
others send a large part of their documents by mail. Today in an ultra competitive environment, can we ignore or drop productivity sources ?
How to face the increasing demand of users to easily transmit all kind of information without limit of format or support ?
How to satisfy the obligation to reach the same results although budgets are reduced of 10% on the everage every year ?
How to assure security and continuity of services and specifically telecom ?
Main funtionalities
Sending :
- "Express" mode allows you to send a message in 3 operations :
- select your addresse in a list or type its address (email / fax / SMS)
- type your message
- confirm = send
- to a distribution list
- diferred (programmed)
- automatic restart on engaged nb
- priority affectation
- errors management (invalid nb, unfunctional line...)
Administration :
- assistant for a simplified management
- management of several lines from a same channel
- filing of messages by folders
- definition of personified presentations
- follow-up and repairs by auto-diagnosis
Directory :
- contacts (and information) management : internal - third - bank
- "current" management assistant
- management of distribution lists et groups (company, service)
- limited address-book : restricts the list of authorized addressees